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Your Rights and Responsibilities

Your Rights and Responsibilities


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Your Rights and Responsibilities When You Move

Tariff Inspection and Incorporation Notice:

Federal law requires that movers advise shippers that they may inspect the tariffs that govern your shipment. Carriers’ tariffs, by this reference, are made a part of the contract of carriage (bill of lading) between you and the carrier and may be inspected at the carrier’s facility, or, on request, the carrier will furnish a copy of any tariff provision containing the carrier’s rates, rules or charges governing your shipment, the terms of which cannot be varied.

Incorporated tariff provisions include but are not limited to those: (1) establishing limitation of carrier’s liability, the principal features of which are described in the valuation declaration section of the bill of lading; (2) setting the time periods for filing claims, the principal features of which are described in Section 6 of the bill of lading; and, (3) reserving the carrier’s right to assess additional charges for additional services performed and, on non-binding estimates, to base charges upon the exact weight of the goods transported.

Cancellation Policy:

Booked moves cancelled after Delta Van Lines has received a deposit and a confirmation email will forfeit 50% of the deposit price.

READ THE BOOKLET

Cancellation notice must be received in writing 5 business days prior to your original moving date to receive a refund.

Delta Vanlines Privacy Policy:

Delta Van Lines is committed to protecting your privacy. The information you enter on our site is held in confidence between you and Delta Van Lines. We do not sell, trade, or rent your personal information to others. This privacy statement discloses how the information you provide is used and protected.

When an order is placed your personal information and credit card information is safe. That’s because we’ve taken steps to ensure a secure and superior environment. We use secure socket layer (SSL) encryption technology that protects the transmission and storage of your credit card information.

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